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Build vs buy vs scope: a CIO’s framework for deciding how to deliver

A delivery decision lands on a CIO's desk perhaps once a month. The business needs a capability it does not have, and there are three ways to get it: 

  • Build...

How to write a Statement of Work that actually gets delivered

Most Statements of Work fail before anyone starts delivering. Not dramatically, and not necessarily in a way that shows up in the first month. They fail because the document described...

Five signs your transformation programme should be SoW, not contract

Programme directors face the "how do we deliver this?" question dozens of times a year. Contract or SoW is one of the most consequential answers, and one most organisations default...

Why procurement teams are pushing for SoW (and what it means for your suppliers)

Something has shifted in how UK procurement teams are thinking about technology and transformation spend.

Conversations that used to start with "we need a contractor framework" are increasingly starting with...

When recruitment isn’t enough: The rise of outcome-based talent solutions

There's a pattern most CIOs and programme directors will recognise.

A critical workstream stalls. Headcount is frozen, or the permanent hire will take four months. So the decision is made...